ABOUT US

Helping you and your business reach your goals is a huge priority for us here at Reservations Call Center! This is the very reason why we make sure that we have a good system that we can use to help you out, along with amazing and very affordable packages for different business types and sizes. We will help you grow your business and it would be an amazing experience.

Choose us to be a part of your team and we would be more than happy to provide you with the best agents in the country. It does not matter if you need us to help you with resort accommodation, 24/7 live customer service for restaurants, or live customer service for hotels. We will be able to assist you with that and make your customers feel like royalty. We have been in this industry for quite a while now and we have been assisting quite a huge number of businesses already. In fact, the numbers are growing each year. This is our passion and our solutions reflect that.

A colorful history

Reservations Call Center started out as a small company in 2005. We only had a small number of agents handling a few accounts. However, by proving ourselves worthy, we have been able to slowly build the number of agents that we were employing so as to be able to help out the rising number of businesses that are choosing us as their partners. We are currently 300 agents and growing.

The goals we have in mind

Our main goal is to actually help boost your business and make it into the successful one that you have been dreaming about for it. We specialize in providing assistance for reservations and bookings, however, we also do provide customer service for any business that is under the hospitality industry.

So it does not matter if you have a resort, a hotel, or a restaurant as a business – what is important to us is that we are able to provide you with the help that you need.

We also make sure that we are able to compete well with other companies out there. We employ the best technologies that are available and we also make sure that we keep our agents at the tip of their toes by providing regular updates and trainings to help them be updated about the industry and be even more familiar with the job that they are doing. By providing them the right knowledge, they are able to see just how important their job is and they are able to learn how to better handle customers that come their way.

Another important goal that we have is being a one-stop shop for all of the hospitality industry-related outsourcing tasks that are needed by business owners like yours. Reservations Call Center, being one of the top booking call center companies to go to for 24/7 reservations hotline, aims to be the one-stop shop for all of the outsourcing tasks related and the list includes customer service, desk hotline service, and reservations and bookings.

For us, your location is not going to be a big deal. Although we may be based in the Philippines, we are equipped with the right people and the right technology to handle any business that may be based in different parts of the world. Operating 24/7, you can be sure that we will always have the time to take care of your customers if you wish us to man the lines 24/7. In this day and age, your location is not an issue anymore. We would be glad to provide you with the services that you need us to do. The number of business that we are working with who hail from different parts of the world are steadily rising with each year.

It is all about commitment. We are passionate about the things that we do and so we are committed in providing you with the help that you and your business needs. You can be sure that when we commit to help you out, we would be there for you through thick and thin.

Learn more about Reservations Call Center and its services. Call us today.

REQUEST FOR FREE QUOTE