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Giving the Best Value to Your Customers

 




Back in 2005, Reservations Call Center Philippines began life as an Inbound Call Center service with only 14 agents on board.

After 8 years, it has grown to become the best-value call center company that caters to Small to Medium Enterprises (SMEs) in the dynamic worldwide hospitality industry.

With a 280-seater operation located in the Philippines’ capital city of Metropolitan Manila, Reservations Call Center Philippines is committed to building better relationships for its customers. It does this by enabling SMEs to have the same types of services that their larger counterparts enjoy—minus the exorbitant costs that often come with these services--, such as highly skilled customer call center agents, the latest technology infrastructure, the ability to cater to clients from all over the globe, and a truly professional image.


We are committed to serve the ever-growing hospitality industry. Our clients include:


Ideas

Spa and Wellness

The ultimate in pampering and individual service begins - and ends - with a phone call. Reservations Call Center efficiently manages calls from customers who wish to experience peace and bliss in a day spa, salon or wellness center. Offer your customers a foretaste of an indulgent relaxation and getaway with smart telephone representatives, 24/7 hotline center and an excellent customer service.

Strategy

Hotel Bookings

The Hotel Deal of the Day is Extraordinary Customer Service Anytime of the day, Every day. Reservations Call Center makes it fast and easy for your customers to book a hotel room. A world of special treatment is just a phone call away, thanks to our professional 24/7 bookings service. Give your customers 1,001 reasons why they want to book with your establishment today and watch yourself becoming a household name.

Processes

Rental Car and Car Hire Services

Don't let your customers simply book - get them hooked with your fantastic rent-a-car reservations service. Easy booking for your selection of cars, agencies and their locations. Let your care hire service make it more convenient to confirm and modify reservations. Reservations Call Center is definitely the company your business can trust in and rely on.

Network

Travel Bookings

Where do customers want to go this year? Bahamas? Sydney? Paris? An efficient reservations service is a wonderful treat for everyone who's looking forward to a happy trip. Reservations Call Center makes it trouble-free for your customers to make booking requests, from airline tickets to choice rooms, and more.

Creative

Resort Accommodations.

Is it not providing your patrons with a reliable reservations service a glimpse of a life of luxury in your resort? Reservations Call Center helps your business take care of accommodations, making their booking request already a treat to your luxurious suite of service 24/7/365. Start making your customers feel special the moment they call.

Contact

Restaurant Reservations

Curious foodies are eyeing your restaurant this weekend, but can you create a positive impression? Our professional 24/7 customer service call center agents can help customers reserve tables and confirm their visit right away. All they have to do is to saunter in and enjoy your specialties. That makes Reservations Call Center the right call center for ringing your cash register.